Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unused and in its original packaging. We’ll also need the receipt or proof of purchase. Please note that return shipping costs are the responsibility of the customer.
To start a return, please contact us at Support@Vegseed.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.
For any return questions, you can always contact us at Support@Vegseed.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund. If more than 20 business days have passed since your return was approved, please contact us at Support@Vegseed.com.